Frequently Asked Questions
Everything you need to know about your cosmic beauty journey.
What makes Mooncat nail lacquers unique?
All our lacquers are 100% vegan, cruelty-free, and '10-free', meaning they are formulated without the ten most common harmful chemicals found in traditional polish.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
Do you offer returns or exchanges?
We want you to love your look. If you are not satisfied, we accept returns of unused or gently used products within 30 days of purchase for a full refund or store credit.
How can I track my shipment?
Once your order is processed, you will receive a shipping confirmation email containing a tracking link to follow your package's journey to your doorstep.
Are your products safe for sensitive skin?
Yes, our formulas prioritize safety and high-quality ingredients; however, we always recommend performing a patch test or consulting the full ingredient list on each product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.